Frequently Asked Questions

Company Name: Precision Garage Door Service 
Locations:
430 Plummer Rd, Huntsville, AL 35806
Website: https://precisiondoorhuntsville.com/

Main Phone Number for Customers: (256)-400-4500

Online Booking Link: https://precisiondoorhuntsville.com/book-now

Contact Form Link:https://precisiondoorhuntsville.com/contact

Customer Service Availability: 24/7 Live Operator
Holidays we're closed:

• New Years day
• Memorial Day
• Independence Day
• Labor Day
• Thanksgiving Day
• Christmas Day

National Affiliation: Locally owned and operated, backed by the Precision Door Service national franchise.

Locally owned and operated by Lowell Wilson.

Business Hours (exact days & times): Service Hours: Monday - Sunday, 8:00 AM - 8:00 PM Phone / Contact Hours: 24/7 (calls answered any time) Office Hours: Monday - Friday, 8:00 AM - 4:00 PM

Yes - we provide emergency service and same-day repair. After hours, customers may call our main line or use the emergency contact for dispatch. 

Huntsville Metro area

Blount County

35175: Union Grove

DeKalb County

35964: Fort Payne

Lawrence County

35618: Courtland
35619: Danville
35643: Hillsboro
35650: Moulton
35651: Mount Hope
35672: Town Creek

Limestone County

35611: Athens
35612: Athens
35613: Athens
35614: Athens
35615: Belle Mina
35620: Elkmont
35670: Somerville
35671: Tanner
35739: Ardmore
35742: Capshaw / Elkmont

Madison County

35621: Eva
35741: Brownsboro
35748: Gurley
35749: Harvest
35750: Hazel Green
35754: Paint Rock
35755: Langston
35756: Madison
35757: Madison
35758: Madison
35759: Meridianville
35760: New Hope
35761: New Market
35762: Normal
35763: Owens Cross Roads
35767: Ryland
35773: Toney
35775: Valhermoso Springs
35801: Huntsville
35802: Huntsville
35803: Huntsville
35804: Huntsville
35805: Huntsville
35806: Huntsville
35807: Huntsville
35808: Huntsville
35809: Huntsville
35810: Huntsville
35811: Huntsville
35812: Huntsville
35813: Huntsville
35814: Huntsville
35815: Huntsville
35816: Huntsville
35824: Huntsville
35893: Huntsville
35894: Huntsville
35895: Huntsville
35896: Huntsville
35897: Huntsville
35898: Huntsville
35899: Huntsville

Marshall County

35622: Falkville
35747: Grant
35950: Albertville
35951: Albertville

Morgan County

35601: Decatur
35602: Decatur
35603: Decatur
35609: Decatur
35640: Hartselle
35647: Lester
35649: Mooresville
35673: Trinity
35699: Decatur

Yes, Precision Garage Door Service of Huntsville, AL is fully licensed and insured. 

Precision Door Service's franchise network began in 1999. The local Huntsville AL location has been operating continuously since 2015

Yes, customers can book service online via the "Book Now" option on the site. https://precisiondoorhuntsville.com/book-now

Yes, Veteran, Military, Senior Citizen

Our experienced and reliable technicians are experienced professionals who fix garage doors, including: 

• Broken spring replacement. 
• Torsion and Extension springs 
• Cable repair / replacement 
• Roller replacement Panel repair 
• Track alignment, adjustment and Hinge repair 
• Sensor / safety eye repairs 
• Opener repair (common items) 
• Weatherseal replacement 
• Sagging door / balance adjustment 
• Noise Reduction and Tune-ups 
• Emergency Service

Yes, there is a service call / dispatch fee. It is $89.95. No, it is not waived with any service.

Yes, Precision is currently running an online booking special. For a limited time Precision Door is offering a $0 dollar service fee when you book your appointment online. This is a $89.95 savings. https://precisiondoorhuntsville.com/book-now

Once you're satisfied with the appearance of your garage door, we can restore its functionality to like-new condition and in many cases, even better. That's because some high-quality aftermarket parts perform better than the original components. However, if you're unhappy with the door's appearance or insulation performance, it may be more cost-effective and practical to consider a full garage door replacement.

We aim for same-day or within 4 hours during regular business hours.

We stock a wide range of parts: springs, cables, rollers, hinges, openers and their components. In rare cases for specialty or custom doors, certain parts may require special ordering - but we will inform customers upfront. We can complete the repair in a single visit nearly every time.

Most spring failures result from metal fatigue, extreme temperature cycles, or lack of maintenance (e.g. unlubricated parts). Installing springs safely requires precise measurement, matching spring strength (torque), and proper tools. Our technicians use industry-approved safety procedures, ensure tension is balanced, and test multiple cycles before finishing. We repair both torsion and extension springs.

Signs include:

• Loud bang or snap when opening or closing
• The door opens partially then stops or falls
• Visible gap or separation in the spring
• Uneven or crooked movement
• Door is very heavy to lift manually

The average cost of a garage door spring repair ranges from $300 to $500, including parts and professional installation.

The exact price depends on the size and weight of your garage door, which determine the type of spring needed.

We provide free quotes before any work begins, and all repairs are completed by highly trained technicians experienced in both torsion and extension spring systems to ensure safe and reliable operation.

We offer affordable and competitive pricing for 

• Cable replacement 
• Roller/hinge replacement 
• Panel repair or replacement 
• Track Alignment 
• Opener Repair 

Yes. We back our repair work with warranties covering parts and labor for the repaired component (e.g. springs, cables) for a specific period. The length of the warranty depends on the repair.

We offer a broad selection including: 

• Standard steel doors 
• Carriage house / carriage-style doors 
• Modern contemporary doors 
• Custom wood doors 
• Insulated sectional doors 
• Specialty/custom designs

We typically recommend Raynor, CHI, & Amarr garage doors because of their durability, warranty and aesthetics. WE also offer Clopay, Raynor, and Wayne Dalton. If there is a specific manufacturer that you need, please let us know, as it is likely we can get it for you.

We do not do same day garage door installs. However, we carry an inventory of the most popular garage doors. Do you offer financing options for new garage doors? Yes, We have partnered with GoodLeap to offer flexible payment options for your project.

Yes, customers can view style galleries and options in our online garage door showroom. You can visit at https://precisiondoorhuntsville.com/garage-door-ga....You can select up to 7 garage doors by clicking the plus button and get a free quote.

No - new door estimates are free. 

Yes! We offer a budget-friendly garage door installation option starting at just $999.

This includes a brand-new 8’x7’ white raised-panel garage door, professionally installed.

You can also customize your new door with optional upgrades such as insulation, decorative windows, and premium hardware for an additional cost.

We do not have a showroom. However, we do have a Door Designer Showroom Vehicle equipped with Door Samples, Operator Samples, and Manufacturer Brochures. Door Designer Appointments Can Be Booked Online At: https://precisiondoorhuntsville.com/book-now

Yes - new doors come with manufacturer warranties (for panels, hardware, springs, etc.) plus our workmanship guarantee.

We accept major credit cards (Visa, MasterCard, Discover, American Express) as well as checks and cash.

Yes - we remove and dispose of your old door as part of the installation process.

We install a few different garage door lock types Technician will go over options on-site to determine which garage door lock is the best fit for the customer and their particular garage door.

Yes! We install a full range of LiftMaster® and Genie® garage door openers.

Our openers include belt-drive, chain-drive, and wall-mount motors — all designed for quiet, reliable performance and built with the latest smart technology and battery backup options.

A basic chain drive operator stats around $600.00 installed.

Symptoms that suggest replacement include: 

• Frequent breakdowns or recurring problems
• The opener is very old and lacks modern safety features 
• It cannot handle the weight/load (e.g. with heavier insulated doors) 
• The cost of repair approaches the cost of a new opener
• Lack of battery backup or smart features that they want

The belt drive (quiet, smooth) openers are popular in residential areas because they operate quietly and reliably. Also smart WiFi-enabled openers are in demand for convenience and remote control.

Yes — we install smart openers that include: 

• WiFi connectivity / remote control via smartphone 
• Battery backup Integrated cameras or motion-activated lights (e.g. LiftMaster Secure View) 
• Energy-efficient motor designs
• Security features (rolling code technology)

Yes — common repairs include: 

• Broken gears / sprockets 
• Sensor / photo eye misalignment 
• Remote control / keypad replacements 
• Chain / belt adjustments or replacement 
• Motor repair or replacement 
• Limit / travel adjustments

Yes - new openers come with manufacturer warranties, and we back installations with workmanship guarantees.

Yes - we offer free phone-based preliminary quotes on openers depending on your information.

Yes - if stock and schedule allow, we strive for same-day or next-day installations.

Yes — our maintenance visits typically include: 

• Inspection of springs, cables, rollers, hinges, and tracks 
• Lubricating moving parts 
• Balancing and safety testing 
• Adjusting limits and travel 
• Checking weather seals and sensors 
• Tightening bolts and hardware

We recommend servicing at least once per year, though in harsher climates or heavy-usage settings, twice annually is ideal.

• Extends the life of springs, cables, rollers, and opener 
• Reduces noise, friction, and wear 
• Prevents unexpected, costly breakdowns 
• Ensures safe and reliable operation 
• Maintains warranty compliance (on many systems)

Our goal has always been simple — to be the best garage door company in every way that matters to our customers.

We start with highly trained, professional technicians who take pride in doing the job right the first time. As a result, we’ve become the most-reviewed garage door company in the area, earning over 1,400 Google reviews and maintaining an impressive 4.9-star rating.

We also understand that when your garage door stops working, time matters. That’s why we offer the fastest service in the industry.

Every customer receives a free estimate, and we stand behind all of our work with a full warranty, giving you complete peace of mind from start to finish.

• Prompt arrival and fast repairs 
• Polite, professional technicians 
• Clear explanations and no hidden fees 
• Quality parts & workmanship 
• Warranty support and follow-through

1. You can book online or call 24/7. 
2. We stand behind our work with warranties and use high-quality parts. 
3. BBB A+ Rated

We aim to be the most reliable, fastest, and most customer-friendly garage door company in Huntsville AL. We believe in transparency, no hidden costs, and full accountability. We are certified with the Better Business Bureau since 2015 with A+ rating. We are an active member in the International Door Association and multiple time winner of the Franchise of The Year Award Recipient. 

If you have a Google account, please leave a review on Google: For Pompton Plains Location: https://g.page/r/CStP6Yn2sY4XEAg/review For Bedminster Location: https://g.page/r/CWdIEpo1WaaOEB0/review If not, please contact the office for alternative review options

Following every job, we ask a customer to review our business. You can read these reviews at: https://precisiondoorhuntsville.com/reviews

Yes, Precision Garage Door installs a wide variety of commercial garage doors and also provides expert commercial garage door repair. Thanks to our long-standing relationship with Raynor, Amarr & C.H.I, we have the know-how to fully satisfy your individual needs.  We offer commercial steel sectional doors and full view aluminum garage doors.  We offer free estimates on new commercial garage doors. 

Yes, we offer commercial steel sectional doors and full view aluminum garage doors. 

Rolling steel doors, sectional overhead doors, fire-rated doors, coiling service doors, high-speed doors, full view sectional garage doors. etc.

Yes, same day service is available for commercial garage door repair

Yes, Commercial jackshaft operators are intended to raise and lower sectional overhead doors, rolling steel doors, rolling grilles and roll-up doors by chain coupling or direct coupling. Some operators are also designed for use on industrial sectional doors with high or vertical lift. Jackshaft operators are available in light, medium, industrial and heavy industrial-duty. We offer a full line of commercial operators

Yes, repair, installation, and maintenance of dock levelers, hydraulic or mechanical, plus safety inspections.  Additionally, we offer edge of docks, dock shelters, dock seals and dock bumpers. We provide estimates on both installation and repair.