Review:

Very quick and professional response to my broken torsion spring dilemma. I opted to have two new springs installed along with new drums, end bearing plates and rollers. The door is quieter than its ever been. My only reservation has to do with the billing. The replacement parts are itemized but have no price. Hence, there is no way to discern the cost of parts versus labor.

When following up with Mr. Carter i explained that some customer like to just purchase exactly what they need and no more so when you start buying those parts individually they are alot more expensive then buying them in a pkg as Mr. Carter did

Review:

Fast excellent service. A little put off by the 2 spring requirement since original Torsion Spring was a single spring. However, they were at my house within an hour and the job was expertly completed within 45 minutes. I was very pleased overall.

I would like to thank MR. Mclean for allowing Precision Overhead Door the opportunity to earn the Mclean's business and for speaking to me last night regarding his experience with our company. We strive to be perfect in everything we do and utilize all customer experiences to make Precision Overhead Door the #1 overhead door company in Huntsville. That's why anything below a 5 star rating from our customers to us is completely unacceptable and we will not rest till we achieve that goal. sincerely Chuck Munsey General Manager Precision Overhead Door of Huntsville