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Jonathan Collins

Jonathan Collins
Technician
Reviews: 106
Average: 4.98 stars
Background: 2/18/2016
Drug Test: 2/18/2016
Jonathan Collins has received 106 reviews, averaging 4.98 Stars:
1 2 3 4 5

Jonathan Collins's Bio:

Jonathan was born and raised in the Huntsville / Decatur area, he has been working on garage doors for 9 years. When not at work, he enjoys hunting, fishing and spending time with his family especially his daughter, Caitlyn.

1 2 3 4 5
Date: 04/19/2016
Garage Door Repair
,
Review:

I am very satisfied with the repair of my garage door, the technician Jonathan Collins, called ahead and informed me that he was on the way. Arrived early and explain to me the package deals that the company offered. I didn't intend to spend that much for the repair of my garage door but after considering and talking it over with my wife we decided to go with the five year warranty package which really made the cost rise for the repair. I am thankful to be a customer of Precision Door Service. I will be recommending others for your service. Jonathan, thanks for your excellent service of repairing my garage door.

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Service Provided:
Garage Door Repair

1 2 3 4 5
Date: 04/18/2016
Garage Door Repair
,
Review:

Five stars! Same day service performed in Scottsboro, AL! Jonathan evaluated our garage door symptoms, performed the required repair/maintenance and offered superb advice for maintaining our garage doors. Outstanding service and support. As I told Jonathan, he earned a life-long customer for Precision Overhead Doors today! Ed M.

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Service Provided:
Garage Door Repair

Review:

I called Precision Doors and requested an estimate to install 2 doors in my shop. They set the time for the technician to come out around my work schedule. The technician called and ask to come a little early and was very appreciative that I was able to accommodate. He was very knowledgeable of his trade and gave me a price that I thought was reasonable for the type of work that I requested, and a schedule that I could work with. At the time that I scheduled the installation, I was asked to pay half of the cost. Before I was able to get the doors installed, I had to cancel the order because of other issues beyond Precision Doors. The folks at Precision Door, tried to work a solution for the issue that I was having without success. Precision Door refunded my money within 24 hours without any question. I told them that I’ll have other work to be performed at a later date, and that they would be to first one I call. I would recommend these folks to anyone. They put a fair amount of effort to satisfy my problems, and in the end, they graciously gave me my money back without question. It’s great to see CUSTOMER SERVICE in action. Something that we seem to be losing. Thanks again Precision Doors for your help, I’ll be talking to you later.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

I was very pleased with the service that I received from your company as well as the professionalism of Johnathan. He was able to come a little early and replaced my garage door opener with one that we had purchased. It was a very smooth transaction and I will gladly recommend your company to any of my friends that may need your services.

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Jonathan and his partner, Mitchell (?) did a great job. They both exceeded my expectations. I am very pleased with the work. Looking forward to do more business with your company. Vinay Patel 256-655-0538

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Service Provided:
Garage Door Repair

1 2 3 4 5
Date: 03/05/2016
Garage Door Repair
,
Review:

Jonathan did great work! I would definitely recommend this pro!

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

I could not believe how quick the service guy was showing up. He was very professional did a great job. Definitely a five star

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Quick and reasonable. Only company in town that could come the same day. Winner!!!

-

Service Provided:
Garage Door Repair

Review:

Jonathan Collins was our serviceman and he we excellent. He came up with an 'on the spot' solution to our problem and proceeded to fix it ASAP. He recommended two great upgrades which we got.

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Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Review:

I called this company because of great ratings on Angie's List after I accidentally hit my garage door button while backing out of the garage and messed up the garage door (not to mention my new car). I called a about 0730 and a repairman showed up by 10AM. He diagnosed the problem and fixed my door. It had not worked properly since I moved into this house a few years ago (was very creaky) and now it operates like butter! Thank yoU!

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Service Provided:
Garage Door Repair

Review:

Jonathan was a pleasure to work with. He knew what to do and finished the job quickly. Good technician.

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Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Review:

I called Precision at 6:30 on a Wed. night. and they had someone at my house by 8 a.m. the next morning . My garage door was repaired within an hour of the Technician's assessment of my problem!! This company provides a Quick response and Great service! I would definitely use them again for garage door services..

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A Response from: Lowell Wilson

Thank you for choosing Precision door for your repair needs. We appreciate your business.

Service Provided:
Garage Door Repair

Product:
Opener

Review:

They were at house quickly and on time. Repaired my door without incident. The technician was courteous, efficient and respectful. Thanks!

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Service Provided:
Broken Garage Door Spring Repair

Review:

Precision installed a new garage door for me several months ago. Very pleasant and professional techs. Highly qualified. They made suggestion that were best suited for my needs. Quick in and out service. I was/am very pleased. I called them again for a genie garage opener issue recently. Same day service. Again highly knowledgeable. In and out quick. I highly recommend this company.

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Service Provided:
Garage Door Opener Repair

Product:
Garage Doors

Review:

The website was very well written. The information including pictures of certified technicians and years of experience helped us choose your company. The very professional technician came promptly on a Sunday. We received an email and a phone call about our appointment. The service we received was outstanding. Your company definitely deserves a 5 star rating!

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Service Provided:
Garage Door Repair

Review:

I called on 12/22/15 and made an appointment for 12/23/15. The repair took less than 30 minutes, and my garage door is now running smoother and quieter than ever! The whole process was quick and easy, and the expense was much less than expected. I highly recommend Precision Door Service!

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Jonathan called before arriving, evaluated the problem (broken torsion spring) and other garage door issues, and provided a detailed estimate for repair. The work was completed quickly and he did a walk through of all repairs to ensure I knew what was done. Good work.

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Service Provided:
Broken Garage Door Spring Repair

Review:

5 Stars across the Board!! Everyone involved went above and beyond expectations. From service to installation. Thanks to the install crew and Chuck Munsey! Definitely will refer to others in the market for a new garage door.

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A Response from: Lowell Wilson

We at Precision Over head strive to make our customers 100% satisfied and we value these reviews as it helps us become a better company. We truly are blessed with some of the best tech's in the business and pleased that you chose us to be your partner in designing your new garage door. We look forward to working with you in the future on any of your garage door needs.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Being inside the garage with a broken spring on the door when you are older than dirt and unable to only lift 10 pounds or less is alarming; our service for repair was fast and handled efficiently.

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A Response from: Lowell Wilson

Thank you for allowing Precision Over Head to be your garage door vendor.

Service Provided:
Broken Garage Door Spring Repair

Review:

Very pleased with service. Will call again if service is needed. Will recommend service to friends and family. Thanks for timely service.

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Service Provided:
Garage Door Repair

Review:

5 stars. We called Precision in the morning to repair our in-operable garage door and two techs were at our door on time at 9:30 am and finished by 9:50. They replaced two door springs and two rollers with parts on hand and left our driveway before 10:00 am. They far exceeded my expectations and I do not believe we could have gotten better service from any other company. Thank you to the Precision crew.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Technician showed up on time, was professional, knew his job and fixed my garage door in less than an hour.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Technician showed up on time, worked quickly and efficiently and had us fixed up in short order! Good job!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Quick and readily available service. Very professional.

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Service Provided:
Garage Door Repair

Review:

The customer service was very courteous. The technicians arrived as scheduled. They answered all the questions I had. They repaired both garage doors. They were fast and professional. I would definitely recommend them to anyone.

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Service Provided:
Garage Door Repair

Review:

Very quick and professional response to my broken torsion spring dilemma. I opted to have two new springs installed along with new drums, end bearing plates and rollers. The door is quieter than its ever been. My only reservation has to do with the billing. The replacement parts are itemized but have no price. Hence, there is no way to discern the cost of parts versus labor.

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A Response from: Lowell Wilson

When following up with Mr. Carter i explained that some customer like to just purchase exactly what they need and no more so when you start buying those parts individually they are alot more expensive then buying them in a pkg as Mr. Carter did

Service Provided:
Broken Garage Door Spring Repair

Review:

I am very pleased with the service that was provided to me by precision door and Jonathan. He was very clear and understanding with his work and he took care of our problem with the garage door in a friendly and professional manner. I will recommend precision door and Jonathan to my neighbors and friends. Thank you.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Great service and on Saturday at that. My door never worked so good. I HIGHLY RECOMMEND Precision Door Service for the Madison/Huntsville, AL area!!!!

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

We were very happy with our repair service by Precision. The technician called ahead and arrived on timed. He clearly defined all the options, and then repaired the door quickly when we picked the option that worked best for us. Thank You.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

We called late on Friday afternoon, and surprisingly, was given a "next day" appointment. Service Tech, Jonathan called before arrival, and arrived on time. He was knowledgeable and made our garage door adjustments quickly. He also pointed out a problem with our garage door gasket, caused by another contractor. He didn't pressure us to buy anything, but did show us options available to us. Jonathan was friendly, and engaging. We can't thank him enough for the service.

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Service Provided:
Garage Door Repair

Product:
Garage Doors

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Huntsville Area

256-270-2310

256-270-2310
Madison Area

256-617-7066

256-617-7066
Decatur Area

256-280-4449

256-280-4449
Athens Area

256-206-3939

256-206-3939
Owens Cross Roads Area

256-206-3955

256-206-3955
Guntersville & Arab Area

256-677-9988

256-677-9988
Albertville Area

256-206-3955

256-206-3955
Hartselle Area

256-677-9988

256-677-9988
Moulton Area

256-206-3939

256-206-3939
Precision Door Service
Office: 256-513-6459
430 Plummer Road
Huntsville, AL 35806

License

Contractors License
#353206