The spring for my garage door broke over the weekend. Late Sunday afternoon I called them up, and first they actually connected me to a real person who offered up a technician to come out the same day, but I opted for an appointment early the following day. One of the technicians (Jonathan) came out (called while he was on his way to give a heads up) and replaced my springs in under 30 minutes. I was very pleased with each aspect of the service.

- Clayton

I was very pleased with the service provided. The technician was extremely professional. Everything was delivered and installed per order.

- Bryan Bolt

Very professional, nice and quick service. I would highly recommend this company.

- Stephanie Shates

Five stars! Superb! Give Mitchell a raise!

- Richard Wegman

Very prompt service and reasonable price

- Harpam Gill

Very professional experience from service technicians. I definitely give 5 stars. The service, repair and communication was excellent. Very happy with Precision Overhead Door Service.

- James Gray

The tech was on time, actually a little early which was even better and did a great job. Will call them again if I ever need garage door repair in the future.

- Chris Rickard

Excellent - quick and effective service.

- Richard Wegman

Very persistent to find my problem and find a solution. Pleased with service. Don did a great job.

- William Cochran

Prompt, professional service at a reasonable price. I had a second spring installed and original spring replaced, new rollers and lubrication. I will call Precision if I ever have another issue with my garage door.

- Robert Learner

One of my torsion springs broke on a heavy two car insulated door. With apprehension I called Precision with no prior experience around 4:30 PM wondering how long I would have to park outside in the freezing weather. The responder surprised me by saying their earliest opportunity to help would be between 6-8 PM. "Today" I asked incredulously? Yes, so I signed on immediately. The repair tech came out by 6, surveyed the damage, suggested since they were old springs, that the second was likely to fail before long, and said my door rollers were corroded placing stress on the opener and he recommended replacing them for a modest amount. He had another pricier option which I thought was not necessary and he promptly got to work. Within an hour he was done and gone, and my door worked perfectly, and much quieter due to the new rollers. My wife and I both noticed the significantly quieter operation and we are greatly pleased with the business-like choices given for repair, the immediate acceptance of our choice, and the efficient and accurate repair of our door. I have to say as a long time homeowner that used to do all maintenance myself, that this experience was a major pleasure. I read many other reviews and they seem to be equally positive, so I think this company has established a responsible and trustworthy reputation that will please prospective customers.

- Philip Bergstresser

TJ was right on time and did a great job fixing the garage door.

- Jay Staas

Fantastic repair service. Garage works better than normal. Wait time was kind of long (3 days)

- Edward Peterson

Precision has had to come to my house twice this year, and both times I'm 100% pleased and satisfied.

- Steve Lambing

Great service. My house is 13 years old and I am not the original owner. The garage door would not open or opened partially. I thought it was the lift motor. Jonathon told me we needed a second coil spring and that the motor was old but still functioning. He fixed the garage door in 30 minutes, lubricated the track, and reprogrammed the external garage door openers. This is a first class company. No hassles, no hard sell. Well done. I recommend this company and will use them again.

- Tom Brannon

Fast service, great work and a reasonable price. Arrived at 10 am gave an estimate, installed new door and finished before noon.

- Roddy Yager

I called at 8am on a Saturday. I scheduled an appointment for 10am -12noon. At 8:45 Michael called and asked if he could come early. He arrived at 9am. He was very polite and professional. I chose to replace my single broken spring with a double spring system. The garage door works better now than it ever has. By the way, Michael was done by 10am.

- Rod Williams

Thanks Matt for the great job in repairing our garage door. Precision came, evaluated and fixed the problem the same day we called.

- Martha Archer

Excellent service. Did not overcharge and on time.

- Nanette Austin

TJ was absolutely wonderful, followed through, and really made us feel taken care of. Our garage door is wonderful! You are lucky to have TJ on your team!

- Jaclyn Acree

We had a very good experience with your company today from the lady we spoke with to make the appt to the technician who came to fix the door. We were given a 10am appt--Mitchell, the technician, called to let me know he was on the way and he arrived at 10am. He was helpful, knowledgeable, efficient and made sure everything worked before he left! We appreciate your friendly and quick service & would recommend you to anyone who needs work done.

- Lita Smith

TJ was great. He communicated very well with me and did a great job putting new garage door in

- Jay Staas

Great customer service!! Mitchell was knowledgeable and provided several options for the repair. He did a great job replacing the spring. Pricing was reasonable and they repaired after hours. I would recommend them to family and friends.

- Darryl R

Precision did an outstanding job installing garage door motors and new rollers at a reasonable cost. The technician was very professional during the entire installation. He answered all questions and provided helpful information about the operation of the new openers and keypad. I would recommend them if anyone needs work done on their overhead garage doors. This company is truly the best!

- Willie Campbell

Outstanding customer service. Tech arrived when promised (same day service) Very knowledgeable. Understood what we needed. Did not try to "upsell" Repair work done at time of estimate. I would highly recommend Precision to anyone.

- Justin Tarr

Outstanding service! The service provider was prompt and professional and completed the repair expeditiously.

- Marilyn Lang

I called at 4:15 with a broken spring. I was given an appointment time of between 6 and 8pm. The tech, Mitchell M., called me at 5:30 and asked if he could stop by early. He showed up about 5:45. He inspected the door, gave me recommendations and quoted me a reasonable price. He started work and was gone by 6:10 after installing dual springs. I am very pleased with the prompt, thorough and professional service provided by Mitchell.

- Michael Barger

Same day service got our attention. T.J. arrived on time after contacting me to give an ETA. Rate a 5 if the work continues to hold as well as it is now. Garage door broken spring was the reason for the call. T.J. honorably offered options after assessing condition of components. Not a preference to give out my email anymore. We prefer documentation on paper rather than via email.

- Linda and Paul Cleveland

I called this morning a little after 8 to schedule an appointment. There was a 10-12pm slot available. TJ called around 9 and said he'd finished his other appointment early and said he could come then. He got there and finished the job, replacing my circuit board within 20 mins and was gone. I'm satisfied with the service and would recommend this company to others.

- Jessica Stewart

I cannot express my appreciation enough for the prompt response to my query about a new garage door. Mr. Meals was courteous and able to answer a long list of questions to help me in determining the best course of action in replacing our door. I truly appreciate his knowledge, professionalism and friendly demeanor and will be recommending Precision to any in the market for replacement or maintenance of their garage door(s). Thank you again and see you soon to get our new garage door!

- Neal Haralson